About & Refund Policy

A Little Something About Us

Video Conferencing for Everyone

CrystalViewHD‘s journey started as a collaboration of a scientific team participating in research work on an advanced Video Conferencing Solution more than 25 years . Over the years we have developed a premium One-Stop solution for Video Conferencing Hardware and Software.
What makes our hardware-based boardroom solution stand out and ultra-advanced is the compatibility with all the current video conferencing software in the market today.  We are worldwide the only one who is able to offer this feature. Now everyone can enjoy their video conference without getting stressed and switch seamlessly from one application to the other.

Refund Policy

If you are not entirely satisfied with your purchase, we’re here to help. This may not apply to digital products(?)

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be without any damages and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).You will receive the credit within a certain amount of days, depending on your card issuer’s policies.